Teams at Claflin University

Leads the university’s financial aid and scholarship programs, overseeing compliance, awarding, audits, reporting, reconciliation, systems modernization, and student communication. Manages a $20 million aid program serving approximately 1,800 students and supervises office staff. Develops financial aid policies and enrollment strategies, coordinates with federal and state agencies, improves processes and data integration, and supports staff development, retention, and succession planning.

Leads administration, governance, integration, security, optimization, and continuous enhancement of Claflin University's Jenzabar ERP and related enterprise applications. Partners with academic and administrative departments to improve workflows, data integrity, reporting, and user experience; manages configurations, testing, troubleshooting, vendor coordination, documentation, access controls, and system support. Contributes to technology planning, enterprise applications strategy, implementations, upgrades, and data governance initiatives.

Designs, implements, maintains, and secures campus wired and wireless networks, servers, firewalls, VPNs, and telecommunications systems. Monitors ISP connectivity, resolves escalated help-desk tickets, manages backups and network appliances, supports telephony and video surveillance, and works with vendors to evaluate new technologies.