Civica Benefits Overview

Develop and maintain the Civica Polling Station application and election software. Responsibilities include requirements analysis, technical design, coding, troubleshooting, application support, bug fixing, testing, documentation, version control, code reviews, and compliance with quality processes. The role also involves mentoring junior staff, communicating technical details, and ensuring software quality while contributing to cloud product development.

Manage a customer portfolio to drive cash collections and reduce debt risk. Pursue overdue invoices, reconcile accounts, respond to debt enquiries, monitor account risks, maintain collection records, prepare statements, process card payments, and collaborate with internal teams to support cash flow and transformation initiatives.

Generate and qualify new business opportunities, build trusted relationships with senior customers, create quality sales pipeline, and maintain deal momentum through effective discovery, qualification, and commercial discipline. The role requires consistent activity, accountability for pipeline health and results, resilience, adaptability, and collaboration. It is based in Melbourne or Sydney, with at least two office days weekly, and includes structured onboarding and sales enablement support.