Citynet LLC Benefits Overview

Provides technical and customer support through phone and email, monitors networks and system alerts, documents and manages trouble tickets, follows up on cases, processes payments, handles billing and invoicing, and communicates maintenance notifications. The role requires rotating shifts, on-site work, strong multitasking, clear communication, technical aptitude, and a customer-focused approach.

Assists with end-to-end outside plant fiber connectivity engineering, including field surveys, network and facility design, loss budgets, CAD records, permits, estimates, construction contracts, inspections, quality assurance, reporting, and closeouts. The role requires field visits, construction-site inspections, travel, physical activity, and coordination with construction forces, management, utilities, and public agencies.