Teams at City Year

Develops community partnerships and recruitment outreach strategies to expand City Year’s AmeriCorps candidate pipeline. Builds relationships with schools, colleges, youth organizations, alumni, and community partners; represents City Year at outreach events; tracks engagement and conversion data; collaborates with national recruitment teams; and manages a Community Partnerships Manager. Requires regular Bay Area travel and occasional California travel.

Oversee City Year’s school-based service model in Los Angeles by managing 10–18 AmeriCorps members, coaching team leaders, developing school and community partnerships, implementing service and after-school programs, monitoring program fidelity, and using performance data to improve outcomes. The role includes staff development, accountability, stakeholder engagement, event support, cross-functional collaboration, and frequent travel between school campuses.

Leads the architecture, security, health, governance, integrations, roadmap, and continuous improvement of City Year’s Salesforce ecosystems. Partners with business owners, users, vendors, and Salesforce to translate requirements into scalable solutions, manage projects and releases, resolve outages, oversee system maintenance, support reporting and security, and mentor Salesforce staff. The role manages Sales Cloud, NPSP, Experience Cloud, integrations, automation, vendor relationships, licensing, and service delivery.