Teams at City of Guelph

Provides front-line HR customer service and recruitment support, including requisitions, job postings, applicant tracking, interviews, reference checks, offers, onboarding, mass hiring, employee programs, surveys, reporting, seniority lists, HR systems, career webpages, document management, and standard operating procedures.

Leads modernization of enterprise telephony and unified communications, supporting Cisco platforms, Microsoft Teams Phone, cloud UCaaS and CCaaS environments. Responsibilities include telephony migrations, legacy service management, vendor and procurement coordination, Microsoft 365 administration, cloud communication flows, AI contact-center agents, security alignment, documentation, training, troubleshooting, and service continuity. The role requires close collaboration with IT teams and business units to design, implement, and operate resilient communication solutions.

Provides corporate and commercial legal advice to City Council and departments. Drafts, reviews, and negotiates contracts involving procurement, construction, infrastructure, IT, and other transactions. Advises on partnerships, disputes, legislation, and municipal operations; supports mediations, arbitrations, litigation, contract lifecycle management, legal research, reporting, and department training. Leads negotiations, projects, and multidisciplinary initiatives while managing stakeholders, deadlines, and competing priorities.