Teams at City of Cleveland, Ohio

Handles emergency and non-emergency calls for police, fire, and EMS; gathers and prioritizes information, dispatches responders, provides crisis instructions, and coordinates multi-agency communications. Operates telephones, radios, CAD systems, databases, and surveillance equipment; maintains accurate records, supports emergency management, troubleshoots equipment, assists the public, and trains dispatch staff. Requires variable shifts, weekends, holidays, and high performance in stressful situations.

A Patrol Officer enforces laws, conducts patrols, responds to emergencies, investigates crimes, prepares reports, and maintains public safety.