City of Charlotte Benefits Overview

Provides legal counsel to Charlotte Area Transit System leadership and staff on municipal, regulatory, operational, policy, and transit matters. Conducts complex legal research; prepares opinions, agreements, pleadings, memoranda, resolutions, and policies; reviews legal compliance; and represents CATS and the City in negotiations, hearings, administrative proceedings, and litigation. Independently manages diverse legal matters, coordinates with internal and external counsel, monitors changing laws, and communicates risks and recommendations to executives and stakeholders.

Leads agency-wide communications for Charlotte Area Transit System, overseeing public information, media relations, internal communications, digital channels, service messaging, and crisis communications. Develops integrated strategies, governs messaging standards, coordinates communications during disruptions and emergencies, manages communication performance, and leads professional staff. Partners with operations, marketing, HR, legal, customer service, and executives to deliver accurate, accessible, timely messaging and strengthen public trust.

Leads CATS marketing strategy, integrated campaigns, brand governance, fare promotions, partnerships, analytics, staff development, budgets, vendors, and cross-functional outreach. The role oversees marketing execution, establishes performance standards, aligns messaging with transit operations and public-sector requirements, and builds scalable processes for organizational growth.