Teams at City National Bank (bankatcity.com)

Provides branch-based customer service and sales support for banking customers. Processes transactions, resolves account issues, maintains cash, assists with loan applications, recommends products, generates referrals, and meets production goals for loans, checking accounts, and mortgage referrals. Ensures compliance with banking regulations, audit requirements, SAFE Act requirements, Regulation Z, and NMLS registration standards.

Supports daily information security operations by monitoring security tools and alerts, administering endpoint protection, assisting with vulnerability scanning and remediation tracking, responding to security service requests, and supporting security event investigations. The role also maintains documentation, assists with security awareness training and phishing simulations, and provides operational updates while collaborating with Information Security and IT teams.

Provides branch-based customer service, processes banking transactions, handles cash, resolves account issues, supports loan applications, and sells bank products. Develops customer relationships, generates referrals, meets retail loan and account production goals, and follows banking regulatory, audit, and compliance procedures. The role requires strong sales, communication, organization, computer, and customer service skills, along with a high school diploma and compliance with SAFE Act and NMLS registration requirements.