Teams at City Lodge Hotels Limited

Supervise and train front office staff, manage front desk administration and finances, ensure guest satisfaction and brand standards, maintain staffing levels, comply with health, safety and legal requirements, and support reception/reservations as needed.

Drive revenue by identifying and pursuing new and existing hotel accounts, manage travel business, maintain CRM and sales booking systems, support RFP/RFI processes, analyze sales data, and align with hotel sales plans and brand standards.

Develop and execute sales strategies to grow hotel revenue within managed accounts. Identify and pursue new leads, manage RFP/RFI processes, maintain CRM records, build client relationships, analyze sales data, support hotel sales plans, monitor competitors, promote brand standards, travel for sales, and participate in personal development activities.