Teams at City Lodge Hotels Limited

Supervises and trains front office staff while ensuring courteous guest arrival and departure procedures. Manages front office administration, financial processes, staffing, budgets, occupancy, room rates, documentation, compliance, and service standards. Supports reception and reservations as needed, handles company funds, participates in employee training and HR processes, and works shifts in a hotel environment.

Supports the Administration Controller with hotel accounting, financial controls, payroll, HR administration, accounts payable and receivable, audit compliance, bank reconciliations, month-end and year-end closing, float management, and financial transaction processing. The role also maintains legislative and internal control compliance, safeguards company funds, manages documentation, and supports positive employee and guest relationships. Long hours and shift work may be required in accordance with hospitality operations.

Provides secure IT solutions across business units and hotels. Responsibilities include security monitoring, incident response, vulnerability and patch management, penetration testing, compliance assessments, network and system security, disaster recovery, security policy development, change management, vendor coordination, escalations, technical support, and 24/7 emergency support.