Teams at City First Bank

Maintain integrity and compliance of post-closing loan documentation and servicing. Perform post-booking and daily file reviews, identify and resolve documentation discrepancies, support audit readiness, run quality analytics and reporting, recommend process improvements, and collaborate with loan and servicing teams to enhance operational efficiency.

Leads daily IT operations, infrastructure, engineering, cybersecurity, end-user support, vendor management, and technology projects. Oversees systems, networks, cloud platforms, user access lifecycle, backups, disaster recovery, patching, vulnerability remediation, asset management, and service-level performance. Supports audits and regulatory examinations while presenting operational metrics to leadership. Manages teams, budgets, vendors, and technology initiatives to ensure secure, reliable, compliant, and effective services across multiple locations.

The Special Assets Manager independently manages complex troubled commercial loans, focusing on loss mitigation, compliance, and credit risk management, while collaborating with legal and executive teams.