Teams at City Electrical Factors

Design, develop, and maintain AWS serverless, microservices-based integrations using TypeScript and CDK. Build CI/CD pipelines with AWS tooling, design event-driven systems, and ensure reliable, scalable integrations. Mentor engineers, lead high-risk projects, collaborate across teams, and uphold clean code, SOLID principles, and REST standards.

Support and improve the company's EDI and integration landscape: implement and support EDI standards, onboard customers and suppliers, configure catalogues (including punchout), support 3rd-party van stock and reporting, document technical processes, and provide 3rd-level service desk support for integrations.

Provide Tier I hardware and third-party software support to internal employees: create and manage tickets, gather diagnostic information, troubleshoot known issues, perform basic network troubleshooting, escalate to Level 2 when needed, document resolutions, and follow up until closure while maintaining professional customer service.