Teams at City & County Healthcare Group

Manage the Electronic Call Monitoring system: monitor/resolve missed calls, liaise with carers about attendance, run reports for management, support staff, and ensure adherence to privacy policies. Produce accurate data for payroll and invoicing and improve branch operational accuracy.

Manage a portfolio of community care packages, own caseloads, ensure person-centred and safeguarding practices, review care quality with clients and staff, contribute to budget forecasting and financial KPIs, and perform on-call duties.

Provide in-home paediatric complex nursing for one of two sibling children, delivering TPN via central line, gastrostomy care, medication management, and person-centred support while building trusting relationships with the family.