Citizens
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Benefits at Citizens
We recognize and appreciate you with your diverse interests and unique experiences. That’s why we provide you with the support, care and resources to be your best self, personally and professionally. Life’s journey is different for each of us. We offer programs and benefits to support you — in whatever way you need it, when you need it — to help you thrive across all aspects of your life.
Financial + Retirement
401(K)
401(K) matching
We match your contributions up to 4% (plus an annual company contribution of 1.5% of your salary) after one year of service
Company equity
Employee stock purchase plan
Purchase CFG stock at a 10% discount through payroll deductions.
Charitable contribution matching
Have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
Performance bonus
Pay transparency
Child Care + Parental Leave
Adoption Assistance
Get more than $24,000 of eligible costs covered for domestic or international adoptions.
Childcare benefits
Receive up to five days of emergency back-up care for children and elderly loved ones.
Company sponsored family events
Family medical leave
Generous parental leave
Receive six weeks of 100% paid parental leave in addition to PTO; full-time colleagues who give birth are eligible for 16 weeks of leave.
Restricted work hours
Collaborate with your manager to design a schedule that works for you
Office Perks
Company-sponsored outings
Fitness stipend
Onsite gym
Onsite office parking
Recreational clubs
Relocation assistance
Some meals provided
Meditation space
Mother's room
Professional Development
Customized development tracks
Job training & conferences
Mentorship program
Online course subscriptions available
Paid industry certifications
Get tech certification on us, like AWS certification, and participate in our AWS Cloud Enablement series. Further your education with academies and badging programs through 45+ offered courses.
Promote from within
Lunch and learns
Tuition reimbursement
Our Educational Assistance Program helps qualified colleagues build skills to drive their careers. The program provides reimbursement for tuition, fees and books (up to specified limits).
Personal development training
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Mandated unconscious bias training
Diversity employee resource groups
Membership in any of our growing Business Resource Groups provides colleagues with an opportunity to build our culture, innovate and make a difference. Over 5% of all colleagues participate in a BRG.
Hiring practices that promote diversity
Our Diversity, Equity & Inclusion mission is to make everyone feel valued, respected and heard.
Diversity recruitment program
Attend various diversity career fairs (Grace Hopper, NBMBAA, National Society of Black Engineers, and more). Recruit from Historically Black Colleges or Universities.
Health Insurance + Wellness
Dental insurance
Disability insurance
Flexible Spending Account (FSA)
Includes an annual company contribution. Part-time colleagues who are scheduled to work more than 20 hrs/week are also eligible.
Health insurance
Life insurance
Pet insurance
Vision insurance
Wellness programs
Earn activity-based points and rewards, and receive gym memberships nationwide.
Mental health benefits
Get 6 free counseling sessions for you and your household; gain access to a personalized resiliency plan to help mitigate stress and burnout; take advantage of digital sleep and anxiety programs.
Transgender health care benefits
Wellness days
Colleagues received an additional day of PTO to use to focus on their wellness.
Culture
Volunteer in local community
Being good citizens is at the heart of who we are. We leverage our time, talent and resources to strengthen our communities through financial empowerment and workforce development.
Flexible work schedule
Colleagues can discuss their schedules with their managers who support a flexible culture where work-life balance is respected.
Open door policy
Open office floor plan
Partners with nonprofits
Last year, our colleagues partnered with over 2,500 organizations to volunteer over 212,000 hours of community service.
Remote work program
Team based strategic planning
OKR operational model
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employee awards
Vacation + Time Off
Generous PTO
Colleagues enjoy 11 holidays and up to 27 PTO days (that they're actually encouraged to use).
Paid volunteer time
Colleagues donate their time with eligible organizations (separate from regular PTO).
Paid holidays
Sabbatical
Flexible time off
Floating holidays
Bereavement leave benefits
