Citizens

HQ
Providence, Rhode Island, USA
Total Offices: 8
19,000 Total Employees

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Benefits at Citizens

We recognize and appreciate you with your diverse interests and unique experiences. That’s why we provide you with the support, care and resources to be your best self, personally and professionally. Life’s journey is different for each of us. We offer programs and benefits to support you — in whatever way you need it, when you need it — to help you thrive across all aspects of your life.

Financial + Retirement

401(K)

401(K) matching

We match your contributions up to 4% (plus an annual company contribution of 1.5% of your salary) after one year of service

Company equity

Employee stock purchase plan

Purchase CFG stock at a 10% discount through payroll deductions.

Charitable contribution matching

Have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.

Performance bonus

Pay transparency

Child Care + Parental Leave

Adoption Assistance

Get more than $24,000 of eligible costs covered for domestic or international adoptions.

Childcare benefits

Receive up to five days of emergency back-up care for children and elderly loved ones.

Company sponsored family events

Family medical leave

Generous parental leave

Receive six weeks of 100% paid parental leave in addition to PTO; full-time colleagues who give birth are eligible for 16 weeks of leave.

Restricted work hours

Collaborate with your manager to design a schedule that works for you

Office Perks

Company-sponsored outings

Fitness stipend

Onsite gym

Onsite office parking

Recreational clubs

Relocation assistance

Some meals provided

Meditation space

Mother's room

Professional Development

Customized development tracks

Job training & conferences

Mentorship program

Online course subscriptions available

Paid industry certifications

Get tech certification on us, like AWS certification, and participate in our AWS Cloud Enablement series. Further your education with academies and badging programs through 45+ offered courses.

Promote from within

Lunch and learns

Tuition reimbursement

Our Educational Assistance Program helps qualified colleagues build skills to drive their careers. The program provides reimbursement for tuition, fees and books (up to specified limits).

Personal development training

Diversity

Dedicated diversity and inclusion staff

Diversity manifesto

Documented equal pay policy

Highly diverse management team

Mean gender pay gap below 10%

Mandated unconscious bias training

Diversity employee resource groups

Membership in any of our growing Business Resource Groups provides colleagues with an opportunity to build our culture, innovate and make a difference. Over 5% of all colleagues participate in a BRG.

Hiring practices that promote diversity

Our Diversity, Equity & Inclusion mission is to make everyone feel valued, respected and heard.

Diversity recruitment program

Attend various diversity career fairs (Grace Hopper, NBMBAA, National Society of Black Engineers, and more). Recruit from Historically Black Colleges or Universities.

Health Insurance + Wellness

Dental insurance

Disability insurance

Flexible Spending Account (FSA)

Includes an annual company contribution. Part-time colleagues who are scheduled to work more than 20 hrs/week are also eligible.

Health insurance

Life insurance

Pet insurance

Vision insurance

Wellness programs

Earn activity-based points and rewards, and receive gym memberships nationwide.

Mental health benefits

Get 6 free counseling sessions for you and your household; gain access to a personalized resiliency plan to help mitigate stress and burnout; take advantage of digital sleep and anxiety programs.

Transgender health care benefits

Wellness days

Colleagues received an additional day of PTO to use to focus on their wellness.

Culture

Volunteer in local community

Being good citizens is at the heart of who we are. We leverage our time, talent and resources to strengthen our communities through financial empowerment and workforce development.

Flexible work schedule

Colleagues can discuss their schedules with their managers who support a flexible culture where work-life balance is respected.

Open door policy

Open office floor plan

Partners with nonprofits

Last year, our colleagues partnered with over 2,500 organizations to volunteer over 212,000 hours of community service.

Remote work program

Team based strategic planning

OKR operational model

Employee resource groups

Employee-led culture committees

Hybrid work model

In-person all-hands meetings

Employee awards

Vacation + Time Off

Generous PTO

Colleagues enjoy 11 holidays and up to 27 PTO days (that they're actually encouraged to use).

Paid volunteer time

Colleagues donate their time with eligible organizations (separate from regular PTO).

Paid holidays

Sabbatical

Flexible time off

Floating holidays

Bereavement leave benefits

Additional Perks + Benefits

When you’re part of our team, you’re made ready for a fulfilling career — with exciting new challenges and opportunities to stretch yourself. We offer you benefits, resources and support to fit every aspect of your life.