Teams at Ciroos

Lead pre-sales technical engagements and design PoVs for enterprise customers. Translate complex multi-cloud, Kubernetes, and observability environments into solution architectures, deliver demos, author technical assets, and partner with sales, product, and engineering to drive customer success and scale the solutions engineering function.

Own customer escalations and production support for the Ciroos platform; deploy and configure AI SRE integrations; build alert normalization, correlation, and automation; troubleshoot distributed systems using logs, traces, and telemetry; collaborate with Engineering, Product, and Customer Success to enable migrations, go-lives, and platform improvements.

Customer-facing senior engineer who deploys and operates an LLM-powered AI SRE product in enterprise environments. Own end-to-end implementations, integrations (observability, ITSM, ticketing, collaboration), migrations from incumbent AIOps platforms, incident response and RCA, alert normalization, and production-grade AI workflow design while driving customer outcomes and product feedback.