Teams at Circle Logistics, Inc

Track and Trace Representative monitors shipments from pickup through delivery, updates logistics systems, conducts daily driver check calls, identifies delays, communicates shipment status, maintains documentation, and collaborates with Sales and Dispatch to resolve issues. The role requires managing 100+ outbound calls daily while maintaining accurate records and professional communication in a fast-paced logistics environment.

Acquire new logistics business, manage key accounts, prospect through outbound calls and email, conduct client business reviews, handle escalations, collaborate with account teams, coach team members, and monitor KPIs and operational execution.

Prospect and connect with potential customers through calls, emails, and networking. Build and manage customer relationships, identify shipping needs, provide transportation solutions, negotiate pricing, and resolve customer challenges. Collaborate on pricing and account implementation while developing freight-market knowledge and sales strategies. The role includes training, mentorship, uncapped commission, and opportunities for career advancement. Logistics experience is not required.