Teams at CIQ

Own complex enterprise Linux support escalations from initial report through root-cause analysis and resolution. Debug kernel, system, storage, networking, performance, container, virtualization, cloud, and HPC issues. Serve as senior technical contact for strategic customers, mentor support engineers, improve escalation standards, drive defects into Engineering, contribute automated tests, create documentation, participate in on-call and release reviews, and engage with open-source communities.

Drive federal-sector sales growth across DoD, civilian agencies, the Intelligence Community, and federal systems integrators. Own territory strategy, quota attainment, forecasting, pipeline management, acquisition-cycle navigation, channel partnerships, technical pilots, and conversion of pilots into production awards. The role requires deep federal procurement knowledge, compliance fluency, ecosystem relationships, and experience selling infrastructure or software directly to government customers.

Lead technical pre-sales and post-sales engagements for CIQ infrastructure solutions in Japan. Partner with account executives, conduct discovery, design architectures, deliver demonstrations and workshops, lead proof-of-concept deployments, and advise on integration, deployment, and performance tuning. Enable local partners through training and architecture guidance while connecting customer needs to CIQ engineering and product roadmaps. The role requires deep Linux infrastructure expertise, customer-facing communication, and fluency in Japanese and English.