Teams at Ciocca Automotive

Greet and assist customers through the vehicle purchase process, match clients to suitable vehicles, build and maintain customer relationships, and follow a proven sales process with management support to meet sales goals.

Handle inbound internet, phone, and live chat inquiries; provide product information, schedule sales/service appointments, follow up on leads and no-shows using scripts and templates.

Handle internet, phone, and live chat inquiries using scripts and templates; provide product information; schedule sales/service appointments; follow up on leads and no-shows; use phone and computer systems to manage customer interactions.