Teams at Cigna

Processes prescription refills and orders in Kroll, performs third-party adjudication, updates patient and member records, handles pharmacy-related questions, and manages renewal communications. The role also documents contacts accurately, supports automated refill notifications, coordinates prescription transfers and physician requests, manages shared mailboxes, and collaborates with pharmacy staff while maintaining quality, productivity, and customer service standards.

Automation Engineering Analyst role intended to replace an existing resource at Cigna Healthcare. The provided description contains no specific responsibilities, technologies, qualifications, salary, travel, or clearance requirements.

Support portfolio and product teams in agile delivery for provider-focused initiatives: analyze problems, document requirements, run discovery and solution design, onboard experts, facilitate ceremonies and workshops, monitor product performance, and drive continuous process improvement.