Teams at CID Consulting

Develop scalable Salesforce solutions using Apex and Lightning Web Components; integrate Salesforce with ERP systems, data platforms, websites, middleware, and AI services. Support data migration, security, automation, deployments, troubleshooting, release management, technical design, and documentation.

Translate client business processes into Salesforce requirements and CRM solutions. Gather requirements, map sales and service workflows, configure Salesforce objects, fields, flows, reports, dashboards, and approvals, and create user stories. Lead workshops, demos, testing, and user training while collaborating with technical teams on customizations and integrations.

Coordinates cultural diplomacy activities, including monthly EU Member States cultural calendars and the European Day of Languages event. Manages stakeholder engagement, event logistics, invitations, communication materials, social media and press dissemination. Liaises with cultural institutions, embassies, artists, service providers, and EU representatives. Documents outcomes, best practices, lessons learned, reports, contacts, visibility materials, and media assets while maintaining organized archives and meeting tight publication deadlines.