Teams at CIAL Dun & Bradstreet

Supports transformation and continuous improvement projects by tracking plans, milestones, risks, dependencies, and status updates. Coordinates cross-functional meetings, documents decisions, maintains project tools and portfolio records, prepares executive reports, gathers requirements, supports testing, and contributes to process automation and KPI tracking. The role requires strong organization, communication, ownership, adaptability, and foundational knowledge of project management, Agile/Scrum, and Lean Six Sigma.

Coordinates daily Due Diligence team activities, assigns and tracks cases, monitors deadlines and quality standards, supports Analysts, escalates operational issues, maintains tracking systems, prepares progress reports, and assists the Project Manager with project operations and reporting.

Lead response to highest-severity production incidents, diagnose and resolve outages, run post-mortems, design and maintain observability (metrics, logs, tracing, alerts), reduce MTTR, expand monitoring coverage, participate in on-call rotation and improve runbooks.