Teams at Churches United for the Homeless

Provides case management and support services to shelter guests experiencing homelessness and related challenges. Meets guests shortly after intake, monitors needs and incidents, prioritizes urgent concerns, connects individuals with community resources and housing applications, files mandated reports, maintains documentation, and participates in staff, case management, and external meetings. Requires collaboration, independent judgment, confidentiality, professional boundaries, and rotating evening and on-call coverage.

Oversee housing-focused case management services for individuals and families experiencing homelessness. Maintain a caseload, supervise and evaluate case managers, coordinate case management meetings, ensure HMIS and CARES compliance, collaborate with organizational leadership, and build relationships with community service agencies. The role requires connecting guests with resources, supporting income growth and housing stability, and applying harm reduction and de-escalation practices.

Leads homeless services programs and shelter operations, oversees case management and shelter staff, assigns caseloads, evaluates managers, develops programs based on community needs, and participates in organizational leadership and strategic planning. The role requires collaboration, staff training and supervision, resourcefulness, de-escalation skills, and sensitivity to issues involving homelessness, poverty, substance abuse, mental illness, and criminal records.