Teams at ChiroHD

Provide customer support for chiropractic practices through chat, email, phone, and Zoom. Troubleshoot product issues, educate users, document interactions, manage escalations, identify recurring pain points, and collaborate with Support, Product, Engineering, Billing, and Tier 2 teams. The role requires clear communication, ownership, curiosity, organization, adaptability, technical comfort, and thoughtful use of AI in a fast-moving SaaS environment.

Prospect and qualify chiropractic practices via outbound/inbound outreach, run discovery to uncover operational pain, create urgency tied to business impact, and schedule high-quality demos while maintaining CRM hygiene and collaborating with AEs.