Teams at Children’s Council of San Francisco

Provides front-desk and telephone customer service for a childcare nonprofit. Responsibilities include answering and routing calls, greeting visitors, directing clients, explaining agency resources, managing visitor access, maintaining lobby safety, updating staff availability, performing data entry, distributing diapers, and providing general office support. Requires strong communication, judgment, multitasking, confidentiality, and proficiency with office software and multiple databases.

Provides bilingual English/Spanish customer service to callers, visitors, clients, and agency staff. Operates multi-line phones, routes communications, answers program questions, maintains lobby safety, issues guest passes, performs data entry, distributes diapers, and supports office operations. Requires strong judgment, confidentiality, administrative skills, and comfort working in a fast-paced, in-office environment.

Manages the organization’s accounts payable functions, including reviewing and processing invoices, reimbursements, purchase orders, vendor payments, and employee expenses. Maintains vendor records and documentation, reconciles statements, resolves discrepancies, prepares closing reports, supports audits and 1099 reporting, and coordinates fiscal intermediary payments. The role requires accurate processing, policy compliance, cross-department communication, and effective deadline management in a fully onsite nonprofit finance environment.