Teams at Chickasaw Community Bank

Reviews mortgage closing documents for completeness, prepares closed loan files for investors and HUD, clears exceptions, submits trailing documentation, monitors investor purchase deadlines, processes cancellations and application deposits or refunds, and updates Mortgage Loan Officers on pipeline status. The role also ensures compliance with banking and secondary market requirements, maintains accurate records, and communicates with borrowers and internal teams.

Oversee the bank’s IT operations, cybersecurity strategy, systems implementation, vendor relationships, technology policies, regulatory compliance, security monitoring, budgeting, audits, and IT staff. The role evaluates technology needs, manages risks and external IT partners, prepares board reporting, resolves technology issues, and ensures banking systems and cybersecurity practices support organizational goals.

Leads the bank’s retail mortgage production channel, overseeing sales growth, loan pipelines, compliance, profitability, budgeting, and customer service. Manages, recruits, trains, and develops Mortgage Loan Officers and Team Leads while driving loan volume and performance goals. Handles escalated customer issues, monitors regulatory and policy changes, supports marketing campaigns, and serves as the loan officer for employee loans.