Chesapeake Bank Benefits Overview

Provides comprehensive support to business clients across calls, email, inboxes, and CRM tickets. Responsibilities include onboarding accounts, verifying pricing and banking details, reviewing customer files, monitoring disputes and chargebacks, troubleshooting payment systems, terminals, and eCommerce platforms, and maintaining compliance. The role requires strong communication, attention to detail, analytical problem-solving, adaptability, and proficiency with Microsoft 365 and Teams. Local travel, overtime, and occasional lifting may be required.

Manages commercial loan processing from applicant interviews and financial analysis through loan packaging, terms, conditions, and recommendations. Maintains compliance with lending policies and risk-management processes, provides loan status and product reports to management, improves lending services and strategies, and promotes the institution through community and business activities.

Manages commercial loan processing from applicant interviews and financial information gathering through loan analysis, packaging, and recommendations on terms and conditions. Provides loan status reports, departmental statistics, and recommendations to improve lending strategies and services. Promotes the bank through community and business activities while supporting compliance, risk management, and institutional policies.