Benefits at ChenMed

The Bilingual Referral Coordinator will manage patient referrals, ensure effective communication with specialists, maintain patient records, and provide exceptional customer service to patients and medical staff. This role involves multitasking, coordinating appointments, and participating in team meetings to discuss patient care.

The Bilingual Referral Coordinator coordinates patient referrals, ensuring precise documentation and effective communication between patients, insurance, and medical staff. Duties include scheduling appointments, generating authorizations through various tools, participating in daily huddles, and providing exceptional customer service. The role requires attention to detail, organizational skills, and effective multitasking in a fast-paced environment.

The Referral Coordinator is responsible for managing the patient referral process, ensuring that all appointments and authorizations are completed accurately and in a timely manner. This role includes coordinating with patients, physicians, and insurance representatives to provide exceptional customer service and support for healthcare services.