ChenMed Benefits Overview

Generates healthcare membership growth by building relationships with seniors, insurance agents, brokers, community partners, and senior-focused organizations. Plans community events, presents ChenMed’s value proposition, manages leads in Salesforce, develops referral channels, recovers dormant customers, and supports enrollment and retention. The role requires local, regional, and nationwide travel, sales expertise, community networking, vendor coordination, and strong communication and persuasion skills.

Guides Medicare-eligible seniors through enrollment, retention, and disenrollment recovery via inbound and outbound calls. Manages acquisition campaigns, documents interactions in Salesforce, handles objections, schedules appointments and tours, and meets conversion, retention, contact, and quality metrics. Builds trust through consultative communication, identifies process improvements, supports campaign pilots, and provides member insights. Requires strong phone-based sales skills, healthcare privacy awareness, Medicare Advantage familiarity, and the ability to work remotely with up to 25% travel.

Provides specialty medical care to primarily geriatric patients, including histories, examinations, diagnosis, treatment planning, prescriptions, patient education, follow-up, referrals, and documentation. Collaborates with primary care providers and other specialists, monitors treatment outcomes, advises on surgery or therapy, participates in conferences, and may train center staff. Requires travel within the market up to 75% of the time.