Benefits at ChenMed

The Referrals Coordinator is responsible for managing patient referrals in a healthcare setting. Duties include coordinating appointments, processing referrals, communicating with medical personnel, utilizing web-based insurance platforms for authorizations, and providing exceptional customer service to patients and providers.

The Referral Coordinator will manage and process patient referrals with accuracy and detail, ensuring patients receive timely appointments and services. They will communicate effectively with patients, healthcare providers, and insurance representatives, participate in team huddles, and provide exceptional customer service while handling phone calls and messages.

The Community Case Manager will lead a team to provide coordinated care for high-risk patients, focusing on preventing hospital admissions. Responsibilities include conducting home assessments, developing care plans, supervising LPN visits, and ensuring compliance with care standards.