Teams at CHC Solutions, Inc.

Manage healthcare accounts receivable for medical supply orders: reconcile underpaid and rejected claims, correct/resubmit claims, follow up with payers, escalate denials, apply write-offs, respond to patient billing inquiries, and coordinate with providers and internal teams to resolve claims while complying with HIPAA and regulations.

Manage and obtain required patient and physician documentation for insurance billing, resolve documentation discrepancies, follow established workflows, communicate with patients and internal teams, ensure orders are billable and compliant with policies and regulations, and provide exceptional customer service.

Verify patient insurance eligibility, enter insurance and patient details, obtain and upload clinical documentation, prepare and submit authorization requests, manage pending authorizations, communicate patient financial responsibilities, document all correspondence, update patients and referrals, and follow company policies and government regulations.