Charlie Health Benefits Overview

Manages initial and mid-stay prior authorizations, payor notifications, policy changes, and billing-system work queues. The role ensures active coverage, accurate authorization documentation, timely non-admission notices, and efficient claims progression while reducing denials and protecting revenue. It requires healthcare administrative or billing experience, familiarity with payor portals and RCM systems, HIPAA compliance, strong communication, attention to detail, and the ability to work hybrid from the Nashville office.

Build and manage relationships with healthcare referral sources across Lackawanna County, drive new-market penetration, conduct frequent in-person meetings, educate providers and families, identify treatment access barriers, and support partnership growth. The role develops go-to-market strategies, gathers market feedback, leads networking and educational events, and collaborates with marketing, product, client success, and legal teams to achieve growth goals.

Build and manage relationships with healthcare referral partners in Ithaca, NY. Develop go-to-market strategies, conduct frequent in-person meetings, support patient and provider needs, lead educational and networking events, and gather market feedback. The role partners with marketing, product, client success, and legal teams to expand market penetration and achieve growth goals.