Charles IT

HQ
Middletown
36 Total Employees
Year Founded: 2006

Charles IT Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Offers supplemental life insurance

Offers dental insurance

Offers vision insurance

Offers health insurance

Offers performance bonuses

Offers employee discounts

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers generous PTO

Provides bereavement leave

Provides paid holidays

Career Growth + Development

Provides customized development tracks

Job training & conferences

Company Culture

Office is pet friendly

Provides a mobile phone discount

Provides free snacks and drinks

Offers a remote work program

Recently posted jobs

2 Days AgoSaved
In-Office
4 Locations
Cloud • Information Technology • Database • Consulting
Manages client compliance assessments, policies, procedures, baselines, risk assessments, audit evidence, and regulatory framework alignment. Coordinates compliance tasks, projects, client communications, auditor requests, due diligence questionnaires, and remediation activities through GRC and ticketing platforms. Provides technical guidance, maintains SOPs, supports audit preparation, tracks deliverables, and helps strengthen client relationships. Frameworks include CCPA, CMMC, FINRA, HIPAA, NIST CSF 2.0, NYDFS, and SOC 2.
2 Days AgoSaved
In-Office
4 Locations
Cloud • Information Technology • Database • Consulting
Provide field and escalation support for clients, troubleshoot end-user and Microsoft technology issues, administer Windows, Office 365, SQL, SharePoint, VMware, and Hyper-V environments, and support backup, disaster recovery, networking, and security devices. Communicate ticket progress and service changes, document procedures and service work in ConnectWise, manage multiple priorities, and work independently in a client-focused environment.
2 Days AgoSaved
In-Office
Middletown, CT, USA
Cloud • Information Technology • Database • Consulting
Participate in a 12-week in-house IT trainee program covering help desk support, Active Directory, Microsoft 365 administration, desktop and printer setup, basic server maintenance, network audits, first-level security incident response, ticket management, and client communication. Trainees also assist with office tasks, equipment deliveries, technical projects, training modules, and certifications, with potential advancement to Desktop Support Specialist.