Charles IT
Charles IT Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers accidental death & dismemberment insurance
Offers disability insurance
Offers supplemental life insurance
Offers dental insurance
Offers vision insurance
Offers health insurance
Offers performance bonuses
Offers employee discounts
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers gym membership
Offers generous PTO
Provides bereavement leave
Provides paid holidays
Career Growth + Development
Provides customized development tracks
Job training & conferences
Company Culture
Office is pet friendly
Provides a mobile phone discount
Provides free snacks and drinks
Offers a remote work program
Recently posted jobs
Cloud • Information Technology • Database • Consulting
Provides first-level technical support for escalated tickets, diagnosing hardware, software, operating system, and network issues. Manages user accounts, installs and configures software and devices, and supports desktops, laptops, printers, and peripherals. Delivers professional end-user assistance, documents work, coordinates with vendors and IT teams, and maintains strong client relationships. Requires on-site client travel, clear communication, organization, independent work, and at least two years of technical support experience.
Cloud • Information Technology • Database • Consulting
Lead and execute client-facing IT infrastructure projects, including virtualization, Microsoft 365, server, network, office build-out, and business application deployments. Coordinate kickoffs, vendors, internal teams, documentation, status updates, post-go-live support, and project debriefs. Serve as a hands-on engineer and escalation point while managing multiple concurrent projects and communicating project impacts to clients.
Cloud • Information Technology • Database • Consulting
Serves as the primary liaison for technical clients, managing relationships, escalations, infrastructure roadmaps, project delivery, documentation, and recurring progress communications. Mentors technical team members, validates proposed solutions, supports client best practices, and ensures successful delivery aligned with business objectives.
