Teams at Charity Link

Research, evaluate, secure, and manage fundraising venues. The role involves maintaining venue relationships, following booking procedures, arranging replacement venues, discussing charity clients, reviewing booking feedback, and accurately recording information in Dynamics 365. This is a part-time remote position working Tuesday through Thursday, with occasional head-office training attendance during probation.

Own key client relationships and campaign delivery, serving as the senior point of contact for high-value accounts. Responsibilities include developing account strategies, monitoring KPIs, analyzing campaign data, leading client meetings, managing projects, forecasting performance, resolving escalations, and identifying growth opportunities. The role requires strong commercial judgment, communication, negotiation, reporting, and project management skills while coordinating with internal departments and field sales teams.

Provide administrative and reporting support to Client Services Executives and Account Managers. Manage campaign administration, prepare Area Movements and Doorsets, run portal reports, log donor exceptions and cancellations, perform donor quality-control calls, assist with tablet processes and fundraiser mailings, and support KPI reporting and ad-hoc projects.