Teams at ChargePoint

Manage fixed assets, review vendor invoice coding across North America and EMEA, support accounts payable close, reconcile general ledger accounts for subsidiaries, prepare journal entries and financial reports, analyze variances, and provide balance sheet and P&L commentary. The role also supports compliance, internal controls, US GAAP, SOX requirements, and month-end close activities.

Provides voice and email technical support for ChargePoint home EV charging customers, partners, and field staff. Diagnoses and troubleshoots software and hardware issues, manages cases through ticketing systems, documents resolutions, escalates complex problems, and meets productivity and SLA standards. The role requires clear communication, strong problem-solving abilities, customer service experience, collaboration, adaptability, and flexibility to work night shifts on-site in Bangalore.

Develop and support customer support applications, enterprise integrations, reusable APIs, and scalable full-stack services. The role focuses on Node.js, JavaScript or TypeScript, React.js, REST APIs, database integrations, platform modernization, debugging, maintainable code, and modern development practices, including AI-assisted tooling.