CHANEL Benefits Overview

Owns and optimizes global Order-to-Cash processes across customer setup, order management, billing, credit, collections, and retail operations. Leads Microsoft Dynamics 365 Finance and Operations configuration, integrations, troubleshooting, reporting, and continuous improvement. Coordinates with Finance, Sales, Supply Chain, Technology, regional, and divisional stakeholders to standardize processes, manage change, support deployments, maintain documentation, and monitor global KPIs.

Leads the Global Finance Academy during an 18-month assignment, translating Finance capability priorities into scalable learning programs. Oversees Finance AI, fraud awareness, and other training initiatives; builds internal faculty networks; coordinates Finance, P&O, subject matter experts, and external partners; manages global implementation, communications, governance, adoption, and impact measurement. The role requires strong Finance transformation knowledge, learning design expertise, stakeholder influence, and global program leadership.

Coordinates retail operations, performance monitoring, project execution, and boutique openings across Chanel’s Fashion Partner network in the Middle East. The role develops action plans, consolidates dashboards, tracks KPIs, manages timelines and risks, coordinates internal and external stakeholders, supports operational tool rollouts, and ensures boutique readiness across training, visual merchandising, logistics, and setup. It requires strong organization, communication, analysis, and project-management skills, plus English and Arabic fluency and availability in Dubai with occasional regional travel.