Chamberlain Group Product + Tech Team

Each day, Aubrey Arnosky is focused on meeting the needs of Chamberlain Group’s most important stakeholders: its customers. Chamberlain Group’s research showed that 70 percent of customers use the garage as the primary entry and exit point of their homes but lacked visibility to the driveway. After diving into customer needs and understanding pain points, Chamberlain Group developed the myQ Video Keypad to monitor and control entry and exit for customers where they need it most. “We’re uniquely positioned to solve this smart home and smart camera gap by providing a quality product,” she said.

As a digital product designer, Kendall Reynolds is responsible for sustaining the residential myQ app, from registration to ongoing user experience. Each day, she tracks design deliverables, collaborates with her team in Figma, dives deep into new problems and builds solutions. “While working through iterations of a solution, I run ideas by people on other teams to get varied perspectives and harness their skill sets,” she said. “It’s a very collaborative experience, and we work directly alongside our technical support center to hear from customers and create the best products for our users.”