Teams at Chain Reaction

Manage social media and digital marketing client accounts from strategy through delivery, ensuring quality, retention, growth, and profitability. Build client relationships, coordinate internal teams, lead meetings, develop campaigns, identify upselling and new business opportunities, support proposals and pitches, and coach team members. The role requires strategic thinking, commercial awareness, strong communication, and expertise in social and digital marketing best practices.

Manage daily community engagement across major social platforms, responding to comments, messages, reviews, and inquiries in Arabic and English. The role includes social publishing, content quality assurance, performance reporting, sentiment and trend monitoring, escalation of sensitive issues, reputation risk identification, and collaboration with social media and client servicing teams. The Community Manager will maintain brand voice, response-time SLAs, platform hygiene, and accurate profile and content information.

Edit raw footage into polished video content for social media, websites, and marketing campaigns. Responsibilities include storytelling, color correction, sound design, motion graphics, platform optimization, collaboration with creative teams, project management, and incorporating stakeholder feedback. The role requires strong proficiency in professional video editing software, attention to detail, effective communication, and the ability to manage multiple projects in a fast-paced environment.