Teams at CH Group

Manage and grow a wine and spirits brand portfolio across Western Canada. Identify listing opportunities, develop investment plans, monitor sales and market trends, manage supplier relationships, forecast demand, and lead commercial initiatives. Partner with BCLS category managers, international suppliers, and sales leadership to develop products, execute launches, educate sales teams, and identify emerging brands and portfolio growth opportunities.

Provides Tier 2 and Tier 3 support for Dynamics 365, Business Central, CRM, Pawa, Power BI, and Microsoft Fabric. Diagnoses platform, data, access, integration, and configuration issues; performs root-cause analysis, data reconciliation, testing, releases, access management, and documentation. Coordinates with vendors and development partners, supports business requirements and change impact assessments, and communicates technical issues to sales, marketing, supply chain, and finance teams across Canada.

Provides Level 2 and 3 support for Microsoft business platforms, including Dynamics 365 Business Central, CRM, Pawa, Power BI, and Fabric. Diagnoses data, configuration, access, integration, and software issues; performs root-cause analysis; manages incidents and escalations; reconciles data across systems; supports testing, releases, security access, documentation, and vendor cases. Partners with business teams across sales, marketing, supply chain, and finance to assess requirements and change impacts.