Teams at CertifyOS

Supports client relationships for a healthcare SaaS platform by responding to inquiries, coordinating projects, monitoring account health, gathering feedback, assisting with training, tracking KPIs, and collaborating across teams to improve retention and client outcomes.

Own CertifyOS’s brand identity, content strategy, editorial calendar, owned media channels, events, employer brand, and corporate communications. Develop thought leadership, manage LinkedIn, newsletters, podcasts, and executive ghostwriting, while building scalable content operations and measuring channel performance. Partner cross-functionally to strengthen market positioning, support pipeline generation, attract talent, and establish CertifyOS as an industry authority.

Leads competitive intelligence, market research, pricing strategy, portfolio optimization, product positioning, sales enablement, and go-to-market execution for a healthcare SaaS platform. The role translates customer and market insights into pricing models, packaging recommendations, messaging, launch plans, research programs, and product roadmap input. It also owns buyer personas, competitive assets, thought leadership, product marketing KPIs, and cross-functional alignment across Product, Sales, Finance, and Marketing.