Teams at Centrica

Sell heating and energy-efficiency solutions through pre-qualified appointments in customers’ homes. The role involves providing expert quotes for boilers, central heating systems, solar panels, and air source heat pumps; building customer rapport; achieving sales targets; and traveling locally between appointments. Successful candidates receive seven weeks of paid training, a company vehicle or car allowance, commission, and benefits.

Produces short-term resource plans for Customer Operations covering one to twelve weeks. Forecasts staffing, service levels, and KPIs; analyzes performance deviations; conducts scenario and event analysis; coordinates with forecasting, long-term planning, change, and operational stakeholders; maintains planning governance and workforce management controls; supports process improvements, projects, audits, and accurate handling of staff and customer data.

Build and evolve backend applications using TypeScript, Node.js, Java, and Python. Design scalable multi-cloud solutions on AWS and Azure using serverless, event-driven, Kubernetes, and microservices architectures. Manage infrastructure with Terraform and monitor performance with Datadog. Collaborate with Product Owners on enterprise software roadmaps while improving security, SRE, quality engineering, deployment, monitoring, alerting, and incident response practices.