Teams at CentralSquare Technologies

Supports Account Executives and Sales Management throughout the sales process by analyzing client needs, developing business solutions, creating proposals, and delivering product presentations and demonstrations. The role requires public-sector pre-sales experience, strong communication and analytical skills, product expertise, RFP support, and collaboration with sales teams. Attendance at user groups and trade shows is required, along with 75% travel.

Manages relationships with assigned public-sector software clients, driving renewals, add-on and cross-sell sales, quota attainment, pipeline management, demos, contract execution, and customer satisfaction. Uses Salesforce and CPQ to document opportunities, forecasts, communications, and quotes. Partners with proposals, legal, finance, customer success, and support teams while serving as a trusted advisor and territory liaison. Requires up to 25% travel and a professional home office.

Provides second-tier technical support for accounting-related software applications through phone, web, and email. Diagnoses and resolves customer issues, handles escalations, maintains customer communication, uses and improves Knowledge Base content, identifies system defects, and collaborates with cross-functional teams. The role requires accounting or finance industry knowledge, strong communication and organizational skills, and at least four years of software support experience.