Teams at CentralSquare Technologies

Leads the internal IT organization’s AI-first transformation, including systems strategy, AI tool deployment, platform uptime, governance, security coordination, helpdesk automation, budgeting, and cross-functional adoption. Owns IT roadmaps, prioritization processes, AI metrics, compliance frameworks, and teams of up to 30 contributors while partnering with security, infrastructure, legal, and other business functions.

Own the CCE public safety software product lifecycle, roadmap, strategy, prioritization, delivery, and optimization. Collaborate with engineering, UX, marketing, sales, customers, and partners to deliver mission-critical capabilities. Use customer research, market analysis, metrics, and AI-informed insights to guide decisions, support go-to-market activities, gather feedback, and improve dispatcher outcomes. The role requires product management experience, technical and AI/ML fluency, Agile delivery expertise, and customer travel.

Own the strategy, roadmap, lifecycle, and delivery of a records management software product for public safety agencies. Responsibilities include user research, prioritization, requirements, Agile delivery, AI feature integration, metrics, go-to-market planning, customer engagement, demos, vendor coordination, and cross-functional stakeholder management.