Teams at Centerfield

Own and grow a portfolio of approximately 100–125 insurance-agent accounts. Drive revenue through upselling, cross-selling, campaign creation, pricing, targeting, and performance optimization. Lead client discussions around conversion rates, cost per call, cost per policy, and ROI while partnering with media and operations to improve call quality and volume. Maintain retention by delivering measurable value and profitable customer acquisition outcomes.

Qualify inbound and outbound leads through calls, emails, and other channels; assess interest, fit, and buying readiness; prioritize leads using scoring criteria; maintain CRM records; route qualified opportunities to sales teams; collaborate with marketing and sales; provide campaign feedback; and achieve activity and conversion targets.

Owns the People technology ecosystem, including HRIS, ATS, learning, screening, and related platforms. Administers employee lifecycle transactions, maintains data governance, configures workflows, supports integrations, builds automations, and develops workforce reports and dashboards. Partners with IT and Engineering on system improvements, APIs, and AI-enabled solutions while ensuring data accuracy, privacy, security, and scalable People Operations.