Teams at Centerfield

Qualify inbound and outbound leads through calls, emails, and other channels; assess interest, fit, and buying readiness; prioritize leads using scoring criteria; maintain CRM records; route qualified opportunities to sales teams; collaborate with marketing and sales; provide campaign feedback; and achieve activity and conversion targets.

Owns the People technology ecosystem, including HRIS, ATS, learning, screening, and related platforms. Administers employee lifecycle transactions, maintains data governance, configures workflows, supports integrations, builds automations, and develops workforce reports and dashboards. Partners with IT and Engineering on system improvements, APIs, and AI-enabled solutions while ensuring data accuracy, privacy, security, and scalable People Operations.

Manage a portfolio of direct-brand clients across e-commerce platforms, supporting onboarding, adoption, renewals, growth, and client satisfaction. Monitor KPIs, report ROI, lead client meetings, coordinate internal teams, maintain project and CRM records, identify upsell opportunities, and resolve escalations. The role requires strong communication, organization, analytical problem-solving, and familiarity with digital commerce and client success tools such as Salesforce and Looker.