Every day, the ultimate goal at Center is the same: to help customers manage their spend more efficiently. “Whether it’s using intelligence to automate the expense process or building key workflows to help finance teams categorize and analyze their spend, our mission revolves around reimagining spend management to unlock value for our customers,” VP of Product Nik Singh said. To accomplish this goal, the product and tech teams use tools like Product Plan and Confluence to organize high-level product initiatives. They use JIRA to communicate detailed requirements to the engineering team. They use Figma to create and share design concepts. “Our tools and technologies are critical to accomplishing our goals,” Singh said.
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As an Implementation Manager at Center, you will deploy and ensure the success of new customers, build strong relationships, manage customer expectations, and consult on their requirements. Your role includes planning, organizing deployments, training customers, and driving product adoption alongside delivering exceptional customer service.
As the Director of Sales at Center, you will lead a team of Account Executives, driving sales execution and team quota achievements. This role includes recruiting, coaching, and developing the sales team, optimizing sales strategies, and collaborating with cross-functional teams to enhance client engagement and overall sales performance.
The Manager of Account Management leads a team of Account Managers to nurture client relationships and drive customer success. Responsibilities include leveraging data for decision-making, managing escalations, and collaborating cross-functionally to enhance customer outcomes and grow the account management function.