Teams at Centennial Bank

Prepares management reports, conducts monthly Regulation P and withdrawal audits, maintains aging and loan fund reports, reviews client inquiries and complaints, records meeting minutes, gathers subpoena documentation, researches asset valuations, and supports compliance activities and special projects.

Serves as the primary contact for assigned business relationships, providing customer service, product education, account and transaction support, correspondence routing, issue resolution, and training. The role maintains product knowledge, supports compliance requirements, identifies growth opportunities, strengthens existing relationships, and develops new business through professional communication and relationship management.

Solicits residential mortgage business through relationships with Realtors, builders, developers, branches, and community organizations. Interviews applicants, analyzes financial data, makes credit decisions, collects documentation, and submits complete loan packages for processing. Maintains knowledge of mortgage products, rates, underwriting guidelines, and compliance requirements. Represents the bank at community events, delivers financial education presentations, and completes required lending, CRA, BSA/AML, and other compliance training.