Teams at Censys

Manage post-sales relationships with federal customers through onboarding, adoption, enablement, renewals, and expansion. Lead customer kickoffs, architecture planning, business reviews, success plans, feature education, and renewal-risk mitigation. Collaborate with Customer Success Engineering, Sales, Marketing, R&D, and executives to support customer goals, identify expansion opportunities, and maintain accurate customer records in Catalyst and Salesforce.

The Customer Success Manager will support Censys customers across EMEA and government accounts. The provided description contains no specific responsibilities, qualifications, compensation, travel, clearance, or sponsorship details.

Own post-sale relationships for enterprise, government, and partner accounts across APJ. Lead onboarding, integrations, API adoption, success planning, business reviews, renewals, expansion, and risk mitigation. Advise security stakeholders, support channel and MSSP partners, monitor account health, maintain Salesforce and Gainsight data, and communicate regional customer needs to internal teams. The role requires technical fluency in networking, cloud, cybersecurity, APIs, and integrations, plus willingness to travel across APJ and to company headquarters.