Teams at Cengage Group

Design, build, and deploy K-12 AI features (lesson planning, grading, tutoring, admin analytics) while ensuring FERPA/COPPA compliance and child-safety guardrails. Measure impact, iterate with curriculum and legal partners, and maintain production-grade documentation, testing, and runbooks for deployed AI systems.

Develop qualified sales pipeline through targeted outbound prospecting, personalized multi-channel outreach, account research, consultative discovery, lead nurturing, and sales-ready handoffs. Manage complex institutional accounts, coordinate with Sales, Marketing, and Revenue Operations, maintain accurate CRM records, and use performance data to prioritize activities. Mentor colleagues, support onboarding, share best practices, and contribute to process improvements.

Develop qualified sales pipeline through targeted outbound prospecting, personalized multichannel outreach, account research, consultative discovery, lead nurturing, and CRM documentation. Partner with Sales, Marketing, and Revenue Operations to generate qualified meetings and opportunities. Manage complex accounts, mentor colleagues, support onboarding, and improve sales development processes.