Teams at Cengage Group

Manage end-to-end planning and execution of in-person and virtual events and tradeshows. Handle vendor negotiations, budgets, logistics, registration and event technology, onsite management, and post-event follow-up while collaborating with internal partners to align events with marketing objectives.

Manage and grow key accounts by building relationships, driving successful product implementations, ensuring retention and renewals, coordinating cross-functional teams, and using data to monitor customer health and support strategic account decisions.

Senior, customer-facing role owning strategic account revenue and relationships for higher education. Lead contract negotiations, multi-year account planning, renewals, upsell, and data-driven program optimization. Collaborate cross-functionally to drive adoption of Cengage business models (CU/IA/EA), manage change, and serve as trusted advisor to senior academic and administrative stakeholders.