Teams at Cengage Group

Drive sales across open U.S. territories by demonstrating educational products, implementing sales strategies, moving and closing business, tracking opportunities in Salesforce or other CRM systems, and collaborating on district and customer projects.

Senior customer-facing role owning strategic account revenue, multi-year planning, contract negotiations, renewals, and expansion. Drive institutional adoption of digital access models, partner with cross-functional teams, use data to inform strategy, and serve as executive-level advisor to improve student outcomes and program success.

Supports strategic account sales execution through Salesforce updates, CRM reporting, content mapping, order processing, billing reviews, contract alignment, and territory planning. Provides administrative and customer support to sales leaders and account directors, assists with prospecting and opportunity advancement, coordinates cross-functional handoffs, and identifies process improvements. The role also supports account development, customer engagement, product demonstrations, and reporting across assigned territories.