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Fintech • Payments • Financial Services
The L1 Support Engineer is the first point of contact for clients, resolving basic issues, monitoring system health, and managing service requests while escalating complex issues to higher-level support teams. Requires customer service experience and IT knowledge.
Fintech • Payments • Financial Services
The Senior Account Director oversees key accounts, ensuring client satisfaction, driving revenue, and enhancing program effectiveness through strategic account management and stakeholder engagement.