Teams at Celerity Consulting Group

Lead business analysis for enterprise field service and ERP implementations in utility, energy, and telecom environments. Gather requirements, analyze processes, perform gap assessments, design and configure solutions, develop test plans, manage defects, and facilitate UAT. Act as a liaison among clients, project managers, and technical teams. Lead workshops, presentations, training, and post-implementation support while identifying process improvements and optimizing field service operations.

Supports technical project managers with Jira and Confluence administration, project reporting, documentation, scheduling, action-item tracking, resource and timeline updates, dependency management, stakeholder coordination, change management, and UAT activities. The role maintains project data integrity, builds Jira reports and dashboards, prepares stakeholder presentations, coordinates communications, and supports onboarding in client-facing technology implementation projects.

Supports end-to-end Field Service Management platform implementations for utilities clients. Responsibilities include analyzing requirements, translating needs into technical specifications, configuring FSM solutions, validating integrations and data migration, developing and executing testing, managing defects, maintaining documentation, supporting deployment and hypercare, and collaborating with architects, developers, project managers, business analysts, and end users.