Teams at CelerData

Provides entry-level technical support for PhoenixAI and StarRocks, troubleshooting customer issues, query performance, configurations, and integrations. Assists with go-live deployments, documents cases, creates support materials, shares customer feedback, and provides basic technical guidance. The role includes mentorship and training in SQL, analytical databases, cloud technologies, and support practices. Candidates should have a Computer Science degree, strong communication and problem-solving skills, and familiarity with databases, SQL, Linux, cloud platforms, or scripting.

Own full-cycle recruiting across go-to-market, R&D, and G&A roles, partnering with hiring managers and senior leaders from intake through offer acceptance. Source candidates through outbound outreach and referrals, recruit technical talent, advise on market conditions and compensation, manage candidate experience, track recruiting metrics, and build scalable processes and documentation. The role requires strong stakeholder management, sourcing expertise, and comfort working in a fast-paced startup environment.

Serve as the ongoing technical contact for database customers, leading onboarding, deployment, adoption, optimization, troubleshooting, and expansion. Support presales proof-of-concepts, collaborate with sales and product teams, document evaluations, relay customer feedback, and contribute to webinars, conferences, user groups, and technical content. The role requires strong database, distributed systems, cloud, SQL, communication, and customer success expertise.