Teams at CDL Software

Lead business and systems analysis across complex software change initiatives. Translate business needs into technical requirements, investigate incidents and root causes, analyse integrations/APIs/data flows, review technical artifacts and code, shape feasible solutions with product and engineering teams, leverage AI-assisted tools, mentor analysts, and support agile delivery and design discussions.

Work with product owners and cross-functional agile squads to elicit and document business requirements, write user stories, refine backlogs, facilitate workshops, investigate incidents, and produce solution design and scoping documentation. Validate AI-generated outputs and support delivery through the software lifecycle while contributing to a BA community of practice.

Design, build and support AWS-based platform services using Infrastructure as Code and CI/CD. Investigate and resolve infrastructure and performance issues, automate deployments and operations, contribute to migrations and reliability, and use AI-assisted tools to improve delivery and automation while collaborating with engineering, architecture and security teams.