Caylent Benefits Overview

Administer and optimize Salesforce and Certinia CRM, PSA, and ERP environments. Manage users, permissions, data, configurations, workflows, automation, upgrades, integrations, packages, documentation, training, and vendor relationships. Partner with cross-functional stakeholders to translate business requirements into scalable solutions, improve data integrity and productivity, troubleshoot issues, and support adoption across sales, service delivery, finance, IT, and operations.

Administer and optimize Salesforce and Certinia CRM, PSA, and ERP environments. Manage users, permissions, data, workflows, custom objects, automation, integrations, upgrades, packages, documentation, training, and vendor relationships. Partner with stakeholders across Sales, Finance, Service Delivery, IT, and Operations to translate requirements into scalable solutions, troubleshoot issues, improve processes, and promote platform adoption.

Administer and optimize Salesforce and Certinia CRM, PSA, and ERP environments. Responsibilities include user access management, configuration, automation, data maintenance, upgrades, testing, documentation, training, vendor coordination, package evaluation, troubleshooting, and continuous improvement. The role partners with Sales, Finance, Service Delivery, IT, and Operations stakeholders to translate business needs into scalable solutions and improve platform adoption and business performance.