Teams at Cato Networks

Manage strategic customer accounts from deployment through renewal, driving adoption, expansion, retention, and value realization. Build relationships with stakeholders, lead QBRs and adoption assessments, coordinate post-sale activities across Sales, Support, Engineering, and R&D, and manage renewals and upsells. The role requires strong commercial negotiation, technical knowledge of networking and security solutions, customer communication, problem-solving, organization, and up to 25% travel.

Lead a regional team of Customer Success Managers across the UK and Ireland, ensuring customer health, adoption, renewals, and growth. Oversee post-sales strategy, executive relationships, complex renewal and upsell opportunities, pricing, performance management, and team development. Partner cross-functionally to resolve complex customer issues and drive successful outcomes. The role requires hands-on customer engagement and up to 50% travel within the territory.

Leads global SEO, AEO, and GEO strategy to improve brand discovery across search engines and AI platforms. Owns technical SEO, content strategy, site architecture, structured data, international SEO, organic growth, AI visibility, competitive intelligence, and executive reporting. Partners with web, engineering, UX, analytics, content, PR, analyst relations, and product marketing teams to connect search performance with qualified traffic, pipeline, and revenue.