Teams at Cato Networks

Own customer technical issues through resolution, troubleshoot complex network and security problems, mentor support engineers, create knowledge articles, and advocate for customers. Collaborate with engineering, product, customer success, and professional services teams while supporting cloud-based network security solutions and designated customer programs.

Serve as the technical resource for channel partners across the South Central region. Provide product demonstrations, technical training on SASE, networking, and security, conference presentations, and RFI/RFP support. Collaborate with Channel Account Managers, communicate partner requirements to Product Management, and support partner enablement and satisfaction. The role requires customer-facing pre-sales or consulting experience, software sales knowledge, strong networking and cloud security expertise, presentation skills, and regional travel.

Lead complex AI security customer engagements, including technical sales discussions, solution design, custom feature and integration development, and customer deployments. Collaborate with Sales, Product, R&D, Marketing, Customer Success, and Professional Services to deliver tailored cloud-native solutions. Serve as a hands-on technical expert, translating customer requirements into implementations and product feedback while influencing product direction.