Teams at Catholic Charities Twin Cities

Provides direct case management to adults with serious mental illness and co-occurring conditions who face homelessness or housing instability. Conducts assessments, develops service plans, coordinates referrals, advocates for benefits and resources, maintains case records, manages crises, and collaborates with community partners. The role may include in-home visits and transporting clients to appointments or resources while promoting stability, safety, independence, and equitable access to care.

Manages the internal IT support team, including work direction, scheduling, coaching, performance reviews, KPIs, and customer service. Provides enterprise desktop, laptop, mobile device, printer, VOIP, and fax server support; installs, maintains, patches, upgrades, and troubleshoots hardware and software. Maintains IT asset inventories and documentation, coordinates with systems administration on networking, servers, and cloud systems, and participates in occasional after-hours support.

Provides strategic and day-to-day leadership for residential programs serving people experiencing homelessness and housing instability. Oversees staff supervision, service coordination, budgets, compliance, data accuracy, outcomes, reporting, quality assurance, and continuous improvement. Builds partnerships with community organizations, represents Catholic Charities in collaborative networks, and fosters an inclusive, trauma-informed environment grounded in harm reduction and housing-first principles.